AN ACADEMIC SPECIALIZING IN PUBLIC ADMINISTRATION AND MANAGEMENT
Naomi Aoki (PhD, Public Administration) is a professor in the Graduate School of Public Policy (GraSPP) at the University of Tokyo, Japan. She has been with GraSPP since 2000; before that she served on the faculty at the National University of Singapore. As a researcher, she examines the societal implications of AI use in the public sector, among other topics. As an educator, she has been teaching public administration and management and has been extensively involved in executive education and in training programs for government professionals globally.
RESEARCH
Aoki’s current interest is investigating the societal implications of the use of emerging technologies in the public sector.
TEACHING
Aoki teaches a broad range of topics related to public management, from international and interdisciplinary perspectives.
ACTIVITIES
Aoki has worked in executive education and civil service training programs, and has delivered presentations and speeches.
FEATURED
PUBLICATIONS
JOURNAL ARTICLES
En route to “zero bureaucracy and invisible government”: A conjoint analysis of the effects of transforming the state-citizen interface on the favourability of public administration in the digital era
Aoki, N. (2025). Asia Pacific Journal of Public Administration. 47(3), 216-240. (Awarded 2025 Best Article Prize)
JOURNAL ARTICLES
Explainable AI for government: Does the type of explanation matter to the accuracy, fairness, and trustworthiness of an algorithmic decision as perceived by those who are affected?
Aoki, N., Tatsumi, T., Naruse, G., & Maeda, K. (2024). Government Information Quarterly, 41(4), 101965.
JOURNAL ARTICLES
Whole-of-government and joined-up government: A systematic literature review
Aoki, N., Tay, M,. & Rawat, S. (2024). Public Administration, 102(2), 733-752.
